Last Updated: September 21, 2026
 

At Simple Kingdom, we want you to be happy with your purchase. This policy explains our refund and cancellation guidelines for our products and coffee cart services.
 
Clothing & Physical Products
 

Customers have 7 calendar days from the date their order is received to request a refund.
 

To be eligible for a refund, clothing must:

• Be returned within 7 calendar days of delivery.

• Be unworn, unwashed, and unused.

• Have the original tags still attached.

• Be returned in its original condition.

• Show no stains, odors, tears, damage, or other signs of use.

• Include any original packaging or accessories when applicable.
   

Items that do not meet these requirements may not be eligible for a refund.
 
How to Request a Refund
 

To request a refund, please contact us at info@simplekingdom.coffee within 7 calendar days of receiving your order.
 

Please include your order number and the reason for your refund request. We may request photographs of the item before approving a return.
 

Once your return is approved, we will provide instructions for returning the item.
 

Customers are responsible for return shipping costs unless the item received was defective, damaged during shipping, or incorrect.
 

Refunds will be issued to the original payment method after the returned item has been received and inspected.
 

Please allow your payment provider additional processing time for the refund to appear in your account.
 
Non-Returnable Items
 

Certain products may not be eligible for return or refund due to their nature, customization, or other applicable circumstances.
 

If a product has specific return restrictions, those restrictions will be communicated on the applicable product page or at the time of purchase.
 

Nothing in this policy is intended to limit any consumer rights or remedies that cannot legally be waived under applicable law.
 
Coffee Cart Bookings
 

Coffee cart bookings are subject to the specific terms provided with each customer's booking inquiry, quote, invoice, or booking agreement.
 
Cancellation Within 48 Hours
 

If a customer cancels a coffee cart booking less than 48 hours before the scheduled event, the deposit paid to reserve the date will be non-refundable and will be retained by Simple Kingdom.
 

This is because the date and services have been reserved specifically for the customer and may prevent Simple Kingdom from accepting another booking.
 
Other Booking Cancellations & Refunds
 

Any additional refund, cancellation, rescheduling, or payment terms applicable to a specific coffee cart booking will be provided to the customer as part of their individual booking inquiry, quote, invoice, or booking agreement.
 

Customers are responsible for reviewing and agreeing to those specific terms before finalizing their booking.
 

If the terms of an individual booking agreement differ from this general policy, the terms provided in that booking agreement will control for that specific booking.
 
Contact Us
 

If you have questions about a refund, return, cancellation, or coffee cart booking, please contact us:

Simple Kingdom LLC
Email: info@simplekingdom.coffee
 

We appreciate your support of Simple Kingdom! ♡
 

Last Updated: September 21, 2026